Legal
Complaints Procedure
If something has not gone as it should, we want to hear about it and put it right.
Raising a concern
Please contact us by telephone on 0800 085 6853 or by email at , setting out what has happened and what you would like us to do.
What happens next
We will acknowledge your complaint, review the circumstances and respond with our findings and any proposed resolution.
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Free Confidential Case Assessment
You Don't Have To Keep Wondering
If you need answers, evidence or professional help establishing the facts, start with a confidential conversation. Tell us what has happened and an investigator can explain what options may be available.
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